Automotive Service Advisor
Roadmasters Auto - Boulder
Automotive Service Advisor
Full Time • Roadmasters Auto - Boulder
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Company Overview: At Roadmasters Tire Pros & Auto Care, we highly value each employee and encourage their growth and development. We offer a fun and friendly work environment, along with excellent training and career advancement opportunities. As a strong and stable company, we strive to provide competitive compensation and top-tier benefits. Join us to start an exciting new career.
Job Summary: As a Service Advisor at Roadmasters Tire Pros & Auto Care, your role is to be the expert in all things around the tires and wheels along with being able to skillfully advise and explain to customers the service and repair needs of their vehicle. You will create repair orders and effectively communicate with the service department. This position offers great potential for growth and advancement.
Responsibilities:
- Greet and promptly assist customers in a friendly manner
- Determine the nature of customer problems, which may involve conducting road tests or visually inspecting vehicles
- Create detailed Repair Order Requests (ROR) outlining the required service or merchandise
- Obtain customer approval for services before delivering the order to the service personnel
- Review completed repairs or services with customers and collect payment
- Maintain cleanliness of the showroom and restock displays as needed
- Perform daily cash/sales procedures at the end of each business day
- Adhere to the Company Quality Control Program, Company Safety Policy, and OSHA and EPA regulations
Desired Qualifications:
- High school graduate or equivalent vocational training
- Proficiency in using computerized sales and marketing software
- Knowledge of auto/truck tire, lubrication, and maintenance issues
- Experience utilizing Mitchell Repair, Activant, All-Data, and vehicle service manuals to research and resolve malfunctions
- Preferred Experience:
- 2+ years of experience in a retail environment, preferably in auto/truck tire, lubrication, and maintenance
- 3+ years of experience as a Service Advisor in an auto repair store; with strong preference for tire knowledge and sales.
- Experience as a vehicle mechanic or lubrication technician
Benefits and Perks:
- Excellent training and development opportunities
- Competitive compensation package
- Friendly work environment
- Top-tier benefits
Compensation: $58,000.00 - $87,000.00 per year
For more than 42 years, Roadmasters Tire Pros & Auto Care has sought to be the most trusted name in North Denver automotive repair with four accessible locations – Northglenn, Boulder, Lafayette, and Broomfield, CO. Team members at Roadmasters play an indispensable role in our shops, and their dedication, expertise, and commitment form the bedrock of our company. It's through their passion and professionalism that Roadmasters continues to earn the trust and loyalty of our community.
Roadmasters Tire Pros and Auto Care: Where Your Career Flourishes
Roadmasters Tire Pros and Auto Care is actively seeking individuals with exceptional work ethic, unwavering motivation, unshakable integrity, and a strong sense of dignity to join our team. A touch of humor doesn't go unnoticed either, as we believe in fostering a positive and fun workplace. If you're driven, reliable, and bring a blend of dedication and lightheartedness, you could be the perfect addition to our team that thrives on professionalism, camaraderie, and delivering top-notch auto care to our valued customers.
At Roadmasters Tire Pros and Auto Care, our commitment to employee well-being is paramount. We strive to cultivate a workplace where individuals not only excel professionally but also flourish personally by:
At Roadmasters Tire Pros and Auto Care, our commitment to employee well-being is paramount. We strive to cultivate a workplace where individuals not only excel professionally but also flourish personally by:
- Prioritizing Professional Growth: We're invested in your journey. Experience ongoing training and skill enhancement to stay ahead in the industry.
- Respecting Your Time: Weekends are for you. Enjoy scheduled time off for a perfect work-life balance.
- Valuing Your Well-being: We believe in comprehensive care. Our benefits package includes vacation, healthcare, and retirement options to secure your future.
- Championing Integrity: Our customer relationships are founded on trust. Join us in upholding integrity and delivering excellence in auto care.
What sets Roadmasters apart is our emphasis on forging enduring client relationships that are more than mere transactions. Our commitment is illustrated by our willingness to go the extra mile, ensuring optimal value in auto care. This commitment materializes through the use of premium-grade components and the involvement of skilled technicians and service advisors who exclusively administer necessary services to vehicles.
Choosing to be part of the Roadmasters Tire Pros and Auto Care team means embracing a legacy of excellence, integrity, and community impact, all while enjoying continued growth, weekends off, vacation, healthcare, and retirement benefits that underscore our commitment to you as part of our team.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.
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